Support Resources

Product Updates (Release Notes)

MobiLPR for Android 1.0

August 12, 2021 Mobile App providing License Plate Recognition (LPR) technology leveraging an Android device’s camera and connecting to Genetec Security Center Tool Set. FEATURES: LPR technology leverages Android device’s camera Hit / Hot list events via Genetic...

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MobiKEY 7.5. and MobiNET Agent 7.5

June 23, 2021 FEATURES AND ENHANCEMENTS: Performance enhancements and optimizations across the board Improved support for Teams, Office365 and graphically intensive websites Data Sessions through the UDP Protocol are now possible (allowing for better performance)...

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MobiKEY for Android 7.0

June 16, 2021 FEATURES AND ENHANCEMENTS: Improved Data Session performance Microphone, Audio and Camera redirection supported Miscellaneous bug fixes COMPATIBILITY: Remote Asset operating system Android 8, 9, 10, 11 (64-bit) RECOMMENDED HARDWARE Samsung Galaxy S4,...

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MobiKEY 7.1

August 31, 2020 FEATURES AND ENHANCEMENTS Improved session performance allowing users to participate in video conference calls and watch videos from streaming websites such as YouTube. Added a new switchable Video-Friendly mode for better video playback performance...

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MobiKEY 7.0 and MobiNET Agent 7.0

April 2, 2020 FEATURES AND ENHANCEMENTS Boosted performance when doing a data session allowing for users to participate in video conference calls (via Skype, WebEx, Microsoft Teams, etc.), visit graphically intensive websites (which have videos or animations playing...

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DerivID 1.1

November 15, 2019 FEATURES AND ENHANCEMENTS: Enrollment functionality now possible through iOS and Android Support for MobiKEY A2T CardReader and Thursby TSS-PK7 Plug-in Reader Faster credential generation through optimization improvements Miscellaneous bug fixes...

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ActionPLAN 2.3.50

February 7, 2019 FEATURES AND ENHANCEMENTS: Various AMAP (Administration Management for ActionPLAN) and HR (Human Resources) performance improvements Enhanced password security Improved user interface navigation Miscellaneous bug fixes COMPATIBILITY: Recommended Web...

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MobiKEY for Android 5.4.4

January 28, 2019 Improved DeX Station support USB permission settings are now persistent COMPATIBILITY: Remote Asset operating system (OS): Android 4.4, 5, 6, 7 and 8 RECOMMENDED HARDWARE: Samsung Galaxy S4, Samsung Galaxy Tab S2, Samsung Galaxy Note Pro, Samsung...

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ActionPLAN 2.3

January 18, 2019 Identify the true, exact sources of lost production and the effect on profits. Identify the best person to solve a process or machine issue and which staff members contribute most to causing the issue. Identify what training would result in increased...

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MobiKEY 6.0. MobiNET Agent 6.0

January 15, 2019 FEATURES AND ENHANCEMENTS: Faster data sessions through direct connection support. Added webcam support for webcam-enabled applications such as Skype, MS Teams Data sessions can be configured to render on only one screen when using a Remote Asset that...

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Software Development Kits (SDKs)

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