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Route1 is committed to providing the highest level of professional technical support for all of our products, services and solutions. For frequently asked questions, please access our extensive online knowledge base. If this does not resolve your issue, you may submit it to us directly, or contact technical support at +1 866-371-1781.

Technical Support

Monday - Friday
8:30am - 5:00p EST

Toll-Free: +1 866-371-1781
Outside North America: +1 416-814-2628
After Hours Support: +1 416-804-6760

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Contact Name Email Phone Company Type --None-- Billing Issue Bug Feature Request Help Request Question Sales Inquiry Sales Issue Case Reason --None-- Hardware Complex Functionality Instructions Not Clear Other Product Issue User Error User Infrastructure Error Subject Description Product: --None-- MobiBook PRO MobiKEY Customer Operating System: --None-- Windows NT - not supported Windows 95 - not supported Windows 98 Windows ME - not supported Windows 2000 Windows Server 2003 Windows XP Home Edition Windows XP Professional Windows XP Media Center Edition Internet Connection Type: --None-- Cable Modem Cell Data (GPRS EDGE) Cell Data (1X-RTT) Cell Data (EVDO) Dial-up DSL ISDN LAN Wi-FI Other Wireless Other Firewall: --None-- Software Software - Personal Firewall Hardware - SOHO Firewall Hardware - Corporate Unknown Antivirus software: --None-- Symantec McAffee Trend Micro Other Unknown CD-DVD Burning Software: Computer Make and Model: